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What our customers say about us?
by Zoe Kotoula
Matt was great to talk to and super…
Matt was great to talk to and super helpful. Made sorting out broadband very enjoyable!
by Gary Ings
The sales person was such an lovely…
The sales person was such an lovely friendly chap. My best ever telephone contract experience. A credit to your company.
by Holly
Good experience!
It was very easy to set up the contract I wanted, and I had a lovely conversation and quick, clear service from Jermaine – thank you.
by Genefa
I spoke to a lovely gentleman named…
I spoke to a lovely gentleman named Kebbis who helped me set up council tax and water bill which makes my move to my new apartment much smoother. He spoke to me very kindly and explained how the process works.
by Shannon Quinn
Used the LIVE chat too sort something…
Used the LIVE chat too sort something with my account. Service was quick and my issue was sorted in a timely manner. Woody was fantastic and really made the whole process simple and quick.
by Adam Chapman
Excellent customer service
Very grateful for the call today, it’s put my mind at ease with my upcoming move to a new address. The call assistant (sorry, I don’t remember his name!) was reassuring and explained clearly my situation with the bills, helping me to get set up and feel secured knowing that internet will be available on my move in date as well as helping me to calculate the monthly outgoings. Excellent customer service!
by Mona
I would like to give a massive thank…
I would like to give a massive thank you to Russell and Vince in the technical support team for being understanding and so very helpful. I had issues where my internet was not getting the speed I am paying for and both of those great gentlemen went above and beyond to help…
by Jess Campbell
Excellent customer service
Jayde in customer care super helpful
Spoke to Jayde at customer care in regards to the bag to send my router back not arriving at my address. She was so helpful and friendly and really made it so much easier to sort
by Robert Waterhouse
As a new customer
Very grateful for the call today, it’s put my As a new customer, I was initially rather concerned when I began to experience intermittent faults with my internet connection. However, the customer support I received was both quick and reliable, leading to a successful outcome. Their communications, both via email and telephone, were very good and always helpful.
