Did your broadband company abandon you?
WE'RE HERE TO HELP
Don’t worry – when your provider lets you down, Home Telecom is your safety net. We’ll step in when you need us most, getting you back online quickly and seamlessly so you can stay connected without the stress.
You're in safe hands with us...
- Established over 15 years (so we're not going anywhere!)
- 15,000+ Reviews on Trustpilot
- Rated "Excellent" with 4.4 stars
- 98% UK coverage
- 3k+ customers connected each month
- Optional 24/7 technical support
No Loss of Service
Your broadband won’t suddenly cut off. We can transfer your service over to Home Telecom quickly and smoothly, so you won’t lose your internet connection – even while your old provider is shutting down.
Same Package, Same Price
We’ll honour the package you were already on – no unexpected price hikes, no hidden fees. Just send us a copy of your last monthly invoice and we’ll match it, keeping everything the same as before.
Fair Terms That Work for You
Unlike many providers, we keep things fair and simple:
Low cancellation fees if you ever need to leave.
Clear terms with no hidden catches.
Friendly, UK-based support when you need us.
Simple, Hassle-Free Transfer
Switching is easy:
- Send us an email with your details to takeover@HT1.co.uk (please include “Earth” in the subject line).
- Attach your latest invoice so we can confirm your plan.
- We’ll take care of the rest and let you know once you’re up and running with us. That’s it - no long forms, no complicated process.
What if I've already been cut off?
Don’t worry, we can send you a mobile broadband (MiFi) dongle on 48hour tracked delivery which will get you connected as soon as you plug it in, while we work behind the scenes to get you reconnected.
If you’ve already set up a new service with another provider you are entitled to a 14 day cooling off period where you can cancel without penalties.
You can also fill your details here and we will get in touch:
Trusted by Thousands
Home Telecom has been keeping people connected for over 15 years. We’re part of the TalkTalk group, with over 62,000 customers and more than 15,000 Trustpilot reviews. Our team of UK-based staff work hard every day to provide reliable broadband and real customer support.