We’ve launched the New Home Telecom Wi-Fi App
At Home Telecom, we’ve always believed that great broadband should come with great service. From reliable home connectivity to our award-winning customer support, our mission has always been simple: make your online experience the best it can be.
And now, we’re taking that mission even further.
We’re excited to announce the launch of the Home Telecom Mobile App, available now on both Apple App Store and Google Play Store – fully compatible with iOS and Android devices. This new app puts power, control, and instant support directly into your hands.
Whether you want to optimise your Wi-Fi, check your speeds, or jump to the front of the tech support queue, the Home Telecom app is designed to make managing your broadband easier than ever.
Say Hello to the Home Telecom App
Think of it as your Wi-Fi companion – smart, simple, and always ready to help.
Businesses like BT, Sky, Virgin Media, and TalkTalk have all introduced apps to help customers troubleshoot and manage their broadband. Unlike these our powerful app includes an instant video call request from our team, who can help and guide you through your connection challenges. Here’s what you can also look forward to:
Manage Your Wi-Fi Effortlessly
Optimise your coverage, take control of connected devices, and secure your home network – all in just a few taps. No more guessing what’s slowing your connection down.
Power in Your Pocket
Not sure what’s causing a problem?
Run guided self-diagnostics to identify and resolve issues affecting speed and stability. Easy, smart, and designed for everyone – not just the tech-savvy.
Check Your Wi-Fi Performance
With built-in speed tests, you can instantly check:
- Upload speeds
- Download speeds
- Bandwidth availability
- Real-time network health
Know exactly how your connection is performing, whenever you need to.
Manage All Connected Devices
Keep track of every device connected to your network — phones, tablets, TVs, smart home systems and more.
You’ll be able to:
- View your devices
- Monitor their usage
- Control access when needed
Perfect for busy households (and curious parents!).
Fast-Track Tech Support
This is one of the most exciting features.
Skip the queue by running dedicated checks through the app and raising a support ticket instantly. When you do, our team will see exactly what you see – helping us diagnose and fix issues faster than ever.
No waiting. No repeating yourself. Just quick, effective support when you need it.
Always in Sync
The app works hand-in-hand with our systems, meaning we constantly monitor your connection behind the scenes, our goal is to detect and resolve any issues before you notice them.
Our aim – 100% uptime, stability, and a seamless experience.
Why You Should Download the App
Whether you’re an existing Home Telecom customer or joining us for the first time, the app will transform the way you manage your broadband.
With the app, you’ll:
- Understand your home network better
- Stay informed on improvements and outages
- Enjoy smoother, more reliable connectivity
- Fix issues faster
- Reduce the need to call support
And this is just the beginning…
More Features Coming Soon
We’re committed to continual improvement. Over the coming months, expect:
- Additional smart diagnostics
- Enhanced device control features
- Improved connection insights
- Personalised tips to boost performance
- Smarter automated support options
Managing your home broadband will soon be easier and more powerful than ever.
Get Ready – And Get Connected
The Home Telecom Wi-Fi app is available to download on both:
App Store (iOS)
https://apps.apple.com/us/app/my-home-telecom/id6755385439
Google Play Store (Android)
https://play.google.com/store/apps/details?id=com.talacs.talacs_ht&pli=1
