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however we will be back open at 9:00 AM

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How can we help today?

Getting started with Home Telecom

Call our friendly team on 01403 216131 or speak to our team now by selecting “Talk to us online” at the bottom of this page and choose “I am thinking of joining”.

Fixing a technical challenge
Query on a broadband, telephone, Sky or router order

For a quick response, contact our team via our webchat by selecting “Talk to us online” at the bottom of this page and select “I have a query on my broadband, telephone, Sky or router order”.

Track your order

For a quick response, contact our team via our webchat by selecting “Talk to us online” at the bottom of this page and select “track your order”.

Moving home, package upgrade or renewal

For a quick response, contact our team via our webchat by selecting “Talk to us online” at the bottom of this page and select “I am moving home, wanting to change my package, renew or cancel”.

Billing and Payments

You can pay online by selecting “Make a payment” at the top right of this page, alternatively select “Talk to us online” and speak to a member of our team now by choosing “I want to pay my bill”.

Need more help?

Did you know the quickest and easier way to solve most issues is through online Webchat.

Even if you are needing to speak to us directly regarding your issue, by using our Webchat feature you'll resolve your issue much faster than if you was to call us directly.

If you'd rather call us directly, please contact us on 01403 216133.
Please be aware that we receive a lot of calls throughout the day, call wait times vary during busy periods.

Our Opening Times

Monday 9.00am - 5.30pm
Tuesday 9.00am - 5.30pm
Wednesday 9.00am - 5.30pm
Thursday 9.00am - 5.30pm
Friday 9.00am - 5.00pm
Saturday 9.00am - 1.00pm
Sunday Office Closed