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Don’t just take our word for it…Trust our customers!

What truly distinguishes us from other providers is our unparalleled service levels. At the end of the day, our genuine care is what sets us apart.

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What our customers say about us? 

by Zoe Kotoula

Matt was great to talk to and super…

Matt was great to talk to and super helpful. Made sorting out broadband very enjoyable!

Matt - Home Telecom Sales Executive

by Gary Ings

The sales person was such an lovely…

The sales person was such an lovely friendly chap. My best ever telephone contract experience. A credit to your company.

Laura and Sasha - Home Telecom Marketing manager and CSO

by Holly

Good experience!

It was very easy to set up the contract I wanted, and I had a lovely conversation and quick, clear service from Jermaine – thank you.

Jermaine, Denver & Adam - 
Home Telecom Customer Service Advisers & Customer Experience Adviser


by Genefa

I spoke to a lovely gentleman named…

I spoke to a lovely gentleman named Kebbis who helped me set up council tax and water bill which makes my move to my new apartment much smoother. He spoke to me very kindly and explained how the process works.

David & Kebbis - 
Home Telecom Telecoms Sales Specialist & Telesales Agent

by Shannon Quinn

Used the LIVE chat too sort something…

Used the LIVE chat too sort something with my account. Service was quick and my issue was sorted in a timely manner. Woody was fantastic and really made the whole process simple and quick.

Woody & Norbert - 
Home Telecom Senior Support SLA Lead & Junior Technical Support

by Adam Chapman

Excellent customer service

Very grateful for the call today, it’s put my mind at ease with my upcoming move to a new address. The call assistant (sorry, I don’t remember his name!) was reassuring and explained clearly my situation with the bills, helping me to get set up and feel secured knowing that internet will be available on my move in date as well as helping me to calculate the monthly outgoings. Excellent customer service!

Lewis - Home Telecom Senior Sales Executive

by Mona

I would like to give a massive thank…

I would like to give a massive thank you to Russell and Vince in the technical support team for being understanding and so very helpful. I had issues where my internet was not getting the speed I am paying for and both of those great gentlemen went above and beyond to help…

Russel & Vince - 
Home Telecom First Line Support Manager & Support Manager

by Jess Campbell

Excellent customer service

Jayde in customer care super helpful
Spoke to Jayde at customer care in regards to the bag to send my router back not arriving at my address. She was so helpful and friendly and really made it so much easier to sort

Jade - Home Telecom Customer Care Adviser

by Robert Waterhouse

As a new customer

Very grateful for the call today, it’s put my As a new customer, I was initially rather concerned when I began to experience intermittent faults with my internet connection. However, the customer support I received was both quick and reliable, leading to a successful outcome. Their communications, both via email and telephone, were very good and always helpful.

Jane - Home Telecom Customer Experience Manager