Looking after your account
We are here to help. Within the customer area you can find answers to technical issues, questions about your account, or billing inquiries. We are always at the other end of the phone, so if in doubt call us and rest assured, our UK-based team are committed to helping you and providing a seamless and professional experience.
MyAccount
Welcome to MyAccount, our user-friendly online billing service designed to provide you with seamless access to your current and past billing information whenever and wherever you need it.
Help and support
Our dedicated teams are always here to provide unwavering support for any challenges you may encounter. Don’t hesitate to reach out to us via chat, or phone whenever you need assistance.
Make a Payment
Simply click below to access our convenient online payment system, granting you access to your current balance and enabling you to effortlessly submit a payment towards your account.
Arrange your energy before the April price increase
Take control of your energy bills with our trusted energy supplier that lets you split costs effortlessly and enjoy unlimited energy at a fixed price. No surprises, just total budget-friendly freedom!
What’s in it for you?
*Available to customers already on or joining the Home Telecom broadband.
